If Meta AI is not working or unavailable in your WhatsApp, Facebook, or Instagram account, this post will help you troubleshoot and fix the issue. With features like smart chat assistance and hyperrealistic image generation, Meta AI is making waves across WhatsApp, Facebook, or Instagram.
However, a few users have reported that Meta AI has suddenly stopped working for them. They’re unable to continue chatting with it (typing is disabled), and the following message appears in place of the chat input box:
This AI is no longer available
Why is my Meta AI not working?
Several reasons could cause Meta AI to stop working on WhatsApp or Facebook. Even if unintentional, asking for restricted content (e.g., depictions of religious figures or sensitive topics) may trigger content moderation filters, leading to Meta AI’s unavailability in your account. Pushing daily caps can also temporarily suspend the feature. Apart from this, a bug or a server-side issue can cause Meta AI to stop unexpectedly.
Fix Meta AI not working on PC of Phone
To fix Meta AI if it is not working in WhatsApp, Facebook, or Instagram, use these solutions:
- Check for feature availability in your region
- Review your prompt or usage
- Update or reinstall the app
- Report the issue to Meta
Let us see this in detail.
1] Check for feature availability in your region
Meta AI is gradually rolling out and may not be available to all users yet. Also, Meta may shift the availability of the feature based on region or platform. Make sure Meta AI is still available in your region and for your account type. It’s possible that Meta has temporarily disabled access or rolled back changes for some users.
2] Review your prompt or usage
If you’ve reached daily usage limits or violated content guidelines, access to Meta AI may be temporarily restricted. Meta AI currently allows up to 25 AI-generated images per day. If you exceed this limit, you need to wait 24 hours for the limit to reset automatically.
3] Update or reinstall the app
Meta AI may not appear if you’re using an outdated app version. To fix this, ensure you’re using the latest version of Facebook or WhatsApp. Go to the App Store (iOS) or Google Play Store (Android), search for the app, and tap Update (if available).
If already updated, try uninstalling and reinstalling the app.
4] Report the issue to Meta
If the issue continues, reach out to Meta Help Center to report the issue.
I hope this helps.
Read: How to use Meta AI in WhatsApp, Instagram, or Facebook.
How do I enable Meta AI?
Open WhatsApp and ensure the Chat tab is selected. Click the Meta AI icon in the bottom right corner. Start typing your queries or prompts. To use Meta AI in group chats, open a group chat, type @Meta AI followed by your question or prompt. Meta AI will respond within the group chat.
Read Next: Stop Meta from using your data for AI training.
